Information Systems Menu - A resource for staff with information about CSRs, phone systems, and FAQs.
CSR Tips
- Only certain sections of the CSR are visible to the site techs on their initial reports. The description section is key and where detailed information should be included.
- Write down the item and issue (in the description section) as if you were talking to the site tech in person. Be specific and detailed.
Laptop CSRs:
- Leave the laptop in the COW charging with a sticky note or paper on top so that it is easy to find.
- Make sure to list the COW number and laptop location in the description box (For example: COW X, 1:4).
- Mention the grade level of the COW and possible room locations where it will be found over the next couple of days.
Staff Distance Learning Site - Staff resources for help with distance learning
Technology Troubleshooting Guide - Troubleshooting tips for staff and students.
CUSD Technology Menu - A resource for staff on approved technology, curriculum resources, tech tutorials, and who to contact.
